Política de envío
・Wrong Address
Our fulfillment process is fully automated, therefore, you have 24 hours to make any address changes.
Please be aware, If you confirm your address and we are still unable to deliver your order, your products will be discarded.
In this case, we can offer you two options:
1- After confirming your address, you will be charged an additional 30% of the total amount to reship the order.
2- You will be refunded 70% of the total amount.
・Shipping
To return your product, you should mail us and we will provide our address for returns, if applicable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
